Posted on Dec 1, 16:54
Gladly is at the forefront of building retail customer service AI. Our AI is live in production with customer-centric brands like Crate & Barrel, Sephora, and REI. We have the ingredients that make AI work: rich data, close customer partnerships, and a strong engineering culture.
We're hiring Senior & Staff Software Engineers to lead major AI & Automation initiatives. This is a high-impact, hands-on role for someone who wants to ship fast, collaborate deeply, and build systems that help real people.
You should have:
Bonus: Entrepreneurial or other leadership experience.
We're a remote-first company with competitive pay, meaningful equity, and a focus on doing real work with great people.