Support Engineer

Job Title: Support Engineer

Location: Remote
Type: Contractor
Salary: USD 6700/month

Basic Requirements:

• Understanding of web and mobile applications
• Comfortable troubleshooting using logs, metrics, and system behavior
• Ability to operate autonomously and make pragmatic operational decisions

Nice to Haves:

• Experience supporting financial infrastructure or cross-border payment systems
• Prior experience in open-source or nonprofit environments
• Knowledge of APIs (REST, GraphQL, gRPC)
• Experience defining on-call rotations and incident response frameworks
• Familiarity with CI/CD, monitoring, and observability tools
• Experience with distributed scaling or remote support teams